Peran Sales Promotion Strategy dan Web Quality terhadap Kepuasan Konsumen

نویسندگان

چکیده

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh kualitas website dan strategi pemasaran penjualan terhadap kepuasan konsumen kolektor parfum di kota Bandung. Saat melakukan semacam ini, variabel diperiksa hubungan sebab akibat menggunakan teknik kuantitatif. Semua 182 responden yang membeli Bandung dijadikan sebagai populasi penelitian. Pendekatan Slovin kemudian digunakan memilih sampel sebanyak 125 responden. Temuan menunjukkan bahwa peningkatan pelanggan secara signifikan dipengaruhi oleh dua website. Untuk memuaskan menenangkan pelanggan, menawarkan konsekuensi manajerial bagi pelaku bisnis ingin menyampaikan informasi tentang barang atau jasa ditawarkan melalui media sosial dengan tetap memperhatikan

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ژورنال

عنوان ژورنال: Jurnal E-Bis

سال: 2023

ISSN: ['2622-3368', '2580-2062']

DOI: https://doi.org/10.37339/e-bis.v7i1.1104